Strong Communication Skills
Ability to clearly explain products or services and interact confidently with customers.Customer Relationship Management
Capability to build and maintain positive relationships with customers to ensure satisfaction and repeat business.Sales & Negotiation Skills
Ability to understand customer needs and convert inquiries into successful sales.Problem-Solving Ability
Quick and effective handling of customer concerns, complaints, or queries.Active Listening
Understanding customer requirements carefully before providing solutions.Presentation & Product Knowledge
Ability to present products/services professionally and explain their benefits to customers.Time Management
Efficient handling of multiple customers and tasks while meeting targets.Customer Handling & Patience
Maintaining calm and professionalism while dealing with different types of customers.Basic Computer & CRM Knowledge
Ability to manage customer data, update records, and follow up through CRM or sales software.Team Collaboration
Working effectively with sales, marketing, and support teams to improve customer experience.