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× Monitor and manage leads generated through digital platforms such as Instagram, Facebook, and YouTube.
Send detailed information PDFs to new leads in a timely manner.
Maintain regular follow-up to ensure lead engagement and progression through the pipeline.
Coordinate with returning or older leads expressing interest in visiting the company.
Provide accurate address details, location, and company visiting hours.
Schedule and confirm video call appointments with leads as per their preferred date and time.
Maintain clear and professional communication to resolve any doubts or concerns regarding franchise acquisition.
Act as a liaison between potential franchisees and internal teams for a smooth onboarding experience.
Excellent verbal and written communication skills
Familiarity with social media platforms and digital marketing basics
Confidence in handling video calls and virtual appointments
Proficiency in CRM tools and basic lead tracking software
attitude and ability to handle objections or questions
Team collaboration
Bachelor Degree