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×This role involves driving dealership growth by managing the end-to-end customer journey from initial inquiry to vehicle delivery. The focus is on providing expert product demonstrations and personalized consultations to help customers find the perfect vehicle that fits their lifestyle and budget.
Key Responsibilities
Manage walk-in customers and digital leads by providing comprehensive product information and vehicle specifications.
Conduct professional test drives while ensuring customer safety and highlighting key vehicle features and safety ratings.
Guide customers through the financing, insurance, and exchange process in coordination with the F&I department.
Achieve monthly retail sales targets and contribute to the dealership's overall market share growth.
Ensure a premium vehicle delivery experience by coordinating with the workshop and PDI teams.
Regularly follow up with prospective leads and existing customers to build a robust referral pipeline.
Participate in outdoor marketing activities, corporate displays, and local roadshows to generate new leads.
Skills
Technical
Microsoft Office Basics, Vehicle Feature Demonstration, Basic Financial Calculation
Soft Skills
Active Listening, Persuasive Negotiation, Relationship Building, Conflict Resolution, Time Management
Bachelor Degree