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ΓTo promote and sell car by providing excellent customer service, achieving sales targets, and ensuring customer satisfaction through effective communication, product knowledge, and follow-up.
1. Understanding
customersβ needs and interest, and matching them to the most appropriate car.
2. Understanding
the characteristics, capabilities, and feature of all cars, and providing the
potential customer with detailed information, including comparing different
competitive models.
3. Taking
customers on test drives and demonstrating vehicle features.
4. Building a
rapport with potential customers to improve the possibility of a sale in the
future.
5. Maintaining
customer database and communicating with them.
6. Assisting
customers with completing the relevant paperwork required for a successful sale
to be processed.
Product Knowledge
Sales & Negotiation Skills
Communication & Presentation
Market Awareness
Target Orientation
Digital Sales & Lead Handling
Test Drive & Demo Skills
Finance & Insurance (F&I)
Knowledge
Teamwork & Coordination
Problem-Solving & Complaint
Handling
Follow-up Discipline
Presentation & Grooming
For the past 27 years, Nanavati Group has been a trusted name in the automobile industry, serving customers across entire South Gujarat with Customer Satisfation and Trust. With a strong workforce of 1,600 employees, the Group has built a solid reputation by providing end-to-end mobility solutions including vehicle Sales and Aftersales. Our journey is guided by a clear Vision β Customer Satisfaction and Trust β which continues to be the foundation of every service and solution we deliver.
BE/B.TECH Automobile Engineering, Bachelor Degree, Masters Degree